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ipSentry Monitoring Features - Email Relay
Transaction Monitor
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While ipSentry provides the ability to test your SMTP and POP
servers to ensure connectivity and communications, the Mail
Transaction Monitoring add-in goes many steps further.
This added feature will send periodic test messages through your
selected email relay server and then periodically check the
destination mailbox to ensure that the message has arrived within
your defined time threshold.
If the message is not found within the specified amount of time,
configured alerts will be triggered.
This add-in is ideal to ensure that your message queues are not
blocked as well as ensuring that the inbound server is accepting
messages.
By actually sending and retrieving email messages, this add-in is
basically testing the following situations:
- Connection to mail relay host can be established.
- Mail server is accepting messages for delivery.
- Mail server is delivering email.
- Mailbox server is accepting email.
- Mailbox is accessible and responding.
- Mail can actually be retrieved from the mailbox.
- That the mail is actually being delivered in an acceptable amount of
time
(as configurable in the add-in)
Even when the services are reporting OK and the performance counters
show normal, and your network connections are all up and running,
for some reason - the mail just stops.
The Mail Transaction Monitor will let you know there is a problem
because it spends it's time doing nothing but sending mail and
waiting for it to get to the mailbox. You can configure this monitor
to be very patient or extremely impatient by setting the timeout
threshold as to what timeframe is acceptable for mail to be sent to
the specified relay via SMTP or MAPI (Exchange) and then received in
the destination mailbox via POP3 or MAPI.
Whether it is your mail queue or your service providers mail queue -
if there is an unacceptable delay in delivery, you will be the first
to know.
Evaluate this feature in the fully functional
download.
View the
Online Help Documentation for this feature.
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