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  IPSentry Support and Maintenance  


 
Support and Maintenance  
We back your purchase of IPSentry with free email and forum support as well as free minor version updates for the life of the major version.  That means that there are no annual support costs and no annual maintenance costs.

When a major version is released, we design an upgrade path and discount plan for currently licensed users.  No annual maintenance fees, no annual support fees. When you include  the recurring costs involved in just annual software maintenance in your budget and you will see why thousands upon thousands of our customers agree that IPSentry, feature for feature and dollar for dollar,  provides unsurpassed value for monitoring their network infrastructure.

Our standard support and maintenance lifetime is 1 year past the release date of a major version, so regardless of when we put out a major version upgrade, you can be assured that support and maintenance of your purchase will remain intact for at a  minimum of a year.  If you do choose to upgrade from an earlier major version, we also provide substantial upgrade discounts.

Free Support is available both direct via email to support@ipsentry.com as well as via the web in our online forums

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 RGE, Inc. - PO Box 583 - Danville, IN 46122 - 317.745.3398 - Fax: 317.745.3147 © 1997-2014 RGE, Inc. - All Rights Reserved